Bear Armz Tactical is consistently recognized for its customer loyalty and we are committed to 100% user satisfaction.
If the item you received from us is not the item you ordered or it is damaged in some way, we will make every effort to replace it as soon as possible or we will gladly take back the item and credit you the merchandise price along with shipping and handling costs.
To allow sufficient time to field test our gear in the environment of your choosing, if you find a newly purchased Bear Armz Tactical product unsatisfactory for any reason we will accept it back within 30-days of receipt for a full refund or exchange for another item(s). However, in either case, return and/or redelivery shipping costs are the customers’ responsibility.
If you ever experience an issue with a Bear Armz Tactical product at any time, regardless of where it was purchased, please contact us directly and we’ll do everything reasonable to help you.
To make a return, please take the following steps: